Your Questions, Answered
Does your community have elevators?
Altair at the Preserve is a garden-style apartment community, with stairwells providing access to apartment homes on upper floors. Our buildings do not have elevators.
How far is Altair at the Preserve from downtown St. Louis?
Our community is about 34 miles from downtown St. Louis by car, which typically takes around 35 to 40 minutes without heavy traffic.
Do the apartment homes include washers and dryers?
Yes, every apartment home includes a full-size washer and dryer.
Are ADA accessible units available?
Yes, select apartment homes offer accessibility features designed to support a range of needs. Features may include lower cabinets, walk-in showers with grab bars, accessible light switches and fixtures, and wheelchair-accessible spaces. Please contact our leasing team for information about available apartment homes and specific accessibility features.
What happens if I am not approved for an apartment home?
If your application is denied, an adverse action notice will be sent to the email address provided on your application. Any refundable administrative fee will be returned to the mailing address listed on your application, in accordance with our application policies.
What fees are due before move-in?
The application fee and administrative fee are due at the time of application. No additional payments are required until move-in, when any applicable move-in costs will be due.
What is the community's smoking policy?
Altair at the Preserve maintains a non-smoking community policy. Residents and guests are expected to comply with the applicable lease provisions and community rules.
Does your community offer furnished apartments?
Our apartment homes are not furnished; however, our leasing team can connect you with local vendors who offer furniture rental and furnishing services to help make your new home move-in ready.
Can I have more than one vehicle onsite?
Yes, residents may have more than one vehicle on the property. All vehicles must be registered with the leasing office. Boats, trailers, and campers are not permitted on the property without prior management approval. Please contact the leasing office if you have questions about vehicle registration or parking policies.




